Terms of Service

Effective date and version: September 01, 2026 (2026-09-01)

These Terms of Service ("Terms") are a binding agreement between you and Toadstool Labs LLC ("Toadstool Labs," "we," "us," or "our"), an Oregon limited liability company. They govern your access to and use of Quillith, including its website, journal, email, reflections, membership, and related services (the "Service").

By checking the acceptance box during account setup, purchasing a membership, or using the Service after accepting these Terms, you agree to these Terms. If you do not agree, do not use the Service.

IMPORTANT: SECTION 16 REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION. IT ALSO CONTAINS A CLASS ACTION WAIVER AND A JURY TRIAL WAIVER. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 16.8.

1. Eligibility

The Service is offered only to residents of the United States. You must live in the United States, be at least 18 years old, and be legally able to enter a binding contract. You may not use the Service if applicable law bars you from doing so. By creating an account and using the Service, you represent that you meet these requirements.

2. Your account and email

You must provide accurate information and keep your email address current. Quillith uses passwordless email links and a private journal reply address. You are responsible for securing your email account, devices, sign-in links, and reply address, and for activity under your account. Tell us promptly at hello@quillith.com if you suspect unauthorized access.

Mail sent from your registered email address to your private reply address can become a journal entry. Ordinary email is not end-to-end encrypted. Do not share the reply address or use an email account that another person can access if you do not want that person to see or submit journal content.

3. The Service

Quillith lets you write journal entries on the web or by email. It uses AI to summarize entries, maintain user-correctable remembered facts, screen for limited severe safety concerns, and create a reflection on a day when you write. Features, prompts, timing, limits, and model behavior can change.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable right to use the Service for lawful personal use.

4. Privacy and consent to sensitive data processing

Our Privacy Policy and Consumer Health Data Privacy Notice explain how we process information. Those notices are incorporated into these Terms. By checking the acceptance box during account setup, you give affirmative consent for us and our processors to collect and process the journal content, sensitive data, and consumer health data that you submit or that the Service derives, for the specific purposes described in those notices.

You can withdraw consent and stop future processing by deleting your account or contacting us. The processing is necessary to provide the Service, so withdrawal may require account closure. The privacy notices govern our processing practices and do not limit any privacy right that applicable law gives you.

Toadstool Labs is not a health care provider, health plan, or health care clearinghouse, and it does not provide Quillith on behalf of one. Toadstool Labs is not a covered entity or business associate under HIPAA, and Quillith journal data is not protected by HIPAA. Do not assume journal content has medical-record confidentiality, therapist-patient privilege, attorney-client privilege, or any other professional privilege.

5. Your content and AI output

5.1 Your content

You keep your ownership rights in entries and other content you submit ("Your Content"). You grant Toadstool Labs a worldwide, non-exclusive, royalty-free license to host, copy, transmit, format, analyze, summarize, modify, and otherwise process Your Content only as reasonably necessary to provide, secure, maintain, support, and improve the reliability of the Service; comply with law; and enforce these Terms. This license permits us to give our contracted processors the limited rights they need to perform those tasks. It ends when Your Content is deleted, except for protected backups, legal retention, and rights that must continue for content already delivered to you.

5.2 Your responsibility

You are responsible for Your Content and must have the right to submit it. A private journal can describe other people, but you must not use Quillith to collect, expose, threaten, exploit, or unlawfully process another person's confidential information or intellectual property.

5.3 AI output

As between you and Toadstool Labs, and to the extent permitted by law, you may use reflections and other AI output generated specifically for you for personal purposes. We assign to you any rights we may have in that output. AI output may not qualify for copyright protection, may not be unique, and similar output may be generated for others. Your Content, third-party material, and the Service itself remain owned by their respective owners.

6. Reflection, safety, and no professional advice

Quillith is a reflective writing tool. It is not therapy, health care, medical care, crisis response, or a substitute for a qualified professional. It does not diagnose, treat, monitor, or prevent any condition. It does not provide medical, mental health, legal, financial, or other professional advice. No professional, fiduciary, therapeutic, confidential, or caregiver relationship is created.

AI-generated summaries, remembered facts, safety classifications, and reflections can be false, incomplete, biased, offensive, or inappropriate. They may overlook context or misunderstand what you wrote. You are responsible for evaluating all output and for decisions you make. Do not rely on the Service for high-stakes decisions or emergencies.

Quillith can automatically screen journal content for possible severe mental health crises, self-harm risk, or threats of violence. A flag can stop the ordinary reflection and prompt a limited manual review or outreach. The screening can fail in either direction. We do not review journals continuously or in real time. We do not promise to identify risk, contact you, contact another person, or summon emergency help. The feature does not create a duty to monitor, intervene, rescue, warn, or protect.

If you may harm yourself or someone else, do not use Quillith as your request for help. Contact local emergency services now. In the United States or Canada, call or text 988. Elsewhere, contact your local crisis service or a trusted person who can stay with you. See our Safety page.

7. Acceptable use

You may not:

Lawful private writing can discuss distressing, sexual, violent, political, religious, or other sensitive subjects. Those subjects alone do not violate these Terms. The restrictions address unlawful conduct and misuse of the Service.

8. Membership, automatic renewal, and payment

8.1 Free use and membership

You can write and store journal entries without a paid membership. Your first 3 reflections are included. After that, a paid membership is required for new reflections. The current monthly price and included features appear on the pricing and checkout pages.

8.2 Automatic renewal authorization

WHEN YOU START A MEMBERSHIP, YOU AUTHORIZE TOADSTOOL LABS AND STRIPE TO CHARGE THE PAYMENT METHOD YOU PROVIDE AT THE PRICE SHOWN AT CHECKOUT, PLUS APPLICABLE TAX, EVERY MONTH UNTIL YOU CANCEL. Each charge starts a new monthly billing period. Stripe processes payment credentials under its own terms and privacy policy.

8.3 Cancellation

You may cancel at any time through the Manage Billing link in your Quillith account or by contacting hello@quillith.com. Cancel before the next renewal date to avoid the next charge. Unless law requires otherwise, cancellation takes effect at the end of the paid billing period, and you keep membership access until then. Deleting your Quillith account also starts cancellation and deletion of the related Stripe customer profile, but you should use Manage Billing first if you need immediate confirmation of cancellation.

8.4 Fees, refunds, and changes

Fees are stated in U.S. dollars. You are responsible for applicable taxes. Except where required by law or expressly offered by us in writing, charges are final and non-refundable, including for partial billing periods or unused Service. We may correct billing errors and issue refunds at our discretion.

We may change membership pricing or features for a future billing period. We will provide notice required by law before a price increase applies to an existing membership. If you do not accept a change, cancel before it takes effect. We may suspend reflection features after a failed or reversed payment.

9. Toadstool Labs property

Toadstool Labs and its licensors own the Service, including its software, design, branding, prompts, documentation, and other materials, excluding Your Content and third-party materials. No rights are granted except the limited right stated in Section 3.

If you send suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation. Do not include journal content in feedback unless you want us to review it for that purpose.

10. Third-party services

The Service depends on third parties, including OpenAI, our email delivery provider, Railway, Stripe, Cloudflare, internet carriers, and your email provider. Their services can be unavailable, delayed, changed, or discontinued. Their own terms and privacy practices apply to their direct relationship with you. Toadstool Labs is not responsible for a third party's independent acts or services, but this does not limit duties that applicable law places on us for our processors.

11. Service changes and availability

We may add, remove, limit, suspend, or discontinue features or the Service. We do not promise uninterrupted, timely, secure, or error-free operation, delivery of every email, preservation of every draft, or availability of a particular AI model. We may impose reasonable limits to protect users, providers, and the Service.

Keep your own copy of content that you cannot afford to lose. The export feature can provide a JSON copy of entries, remembered facts, and reflections.

12. Suspension and termination

You may stop using the Service, cancel membership, or delete your account at any time. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, fail to pay, misuse the Service, or if we discontinue the Service. When reasonable, we will give notice and an opportunity to export content, but we may act immediately when needed for security, safety, legal compliance, or prevention of harm.

After termination, your right to use the Service ends. Sections that by their nature should survive will survive, including ownership, payment obligations, disclaimers, liability limits, indemnity, dispute terms, and miscellaneous terms.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TOADSTOOL LABS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE, EMAIL, AI PROCESSING, SAFETY SCREENING, OR OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, AVAILABLE, SECURE, OR SUITABLE FOR YOUR NEEDS. YOU USE THE SERVICE AND RELY ON OUTPUT AT YOUR OWN RISK.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, an exclusion applies only to the extent permitted by law.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOADSTOOL LABS AND ITS MEMBERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, USE, OR DATA; PERSONAL DECISIONS MADE IN RELIANCE ON OUTPUT; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED THAT THE DAMAGE WAS POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF TOADSTOOL LABS AND THE OTHER RELEASED PARTIES, IN THE AGGREGATE AND NOT PER CLAIM, FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO TOADSTOOL LABS FOR QUILLITH DURING THE 12 MONTHS BEFORE THE EVENT THAT FIRST GAVE RISE TO THE CLAIM. THESE LIMITS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

These limits do not exclude liability that cannot legally be excluded or limited. Some jurisdictions do not allow limits on certain damages, so some limits may not apply to you.

15. Indemnification

To the extent permitted by law, you will indemnify, defend, and hold harmless Toadstool Labs and its members, affiliates, officers, directors, employees, contractors, and agents from third-party claims, damages, liabilities, judgments, losses, and reasonable legal fees arising from: (a) Your Content; (b) your unlawful or unauthorized use of the Service; (c) your material violation of these Terms; or (d) your violation of another person's rights. You have no duty to indemnify a party to the extent a final, non-appealable judicial determination finds that the liability resulted from that party's fraud, gross negligence, willful misconduct, or violation of law.

16. Dispute resolution, arbitration, and class action waiver

16.1 Informal notice

Before starting arbitration or a lawsuit, the complaining party must send a written notice describing the dispute and requested relief. Send notice to us at hello@quillith.com with the subject "Legal Dispute" or by mail to the address in Section 19. We will send notice to your account email. The notice must include the account email, facts supporting the claim, claimed harm, requested relief, and the sender's personally signed statement that the information is accurate. The parties will try in good faith to resolve the dispute for 30 days. Any filing deadline is tolled during that period to the extent permitted by law.

16.2 Agreement to arbitrate

Except for the matters in Section 16.3 and unless you opt out under Section 16.8, you and Toadstool Labs agree that every dispute, claim, or controversy arising out of or relating to the Service, these Terms, or the relationship between you and Toadstool Labs will be resolved by final and binding individual arbitration, not in court. This includes claims based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and disputes about the formation, validity, enforceability, or scope of these Terms or this arbitration agreement. The arbitrator will decide issues of arbitrability, except that a court will decide disputes about the class action waiver.

16.3 Exceptions

Either party may bring an individual claim in small claims court if it stays there. Either party may ask a court for temporary or preliminary relief needed to protect intellectual property, account security, or confidential information while arbitration is pending. You may report matters to a government agency and seek any public injunctive relief that applicable law prevents you from waiving.

16.4 Rules, law, and administrator

The Federal Arbitration Act governs this arbitration agreement. Arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures and, when you are a consumer, its Consumer Arbitration Minimum Standards, as modified by these Terms. If 75 or more similar demands are filed against the same or related parties by claimants represented by the same or coordinated counsel, the JAMS Mass Arbitration Procedures and Guidelines and Mass Arbitration Fee Schedule will apply. The JAMS process administrator may batch, consolidate, or otherwise group demands for administration, discovery, arbitrator appointment, or merits hearings as those procedures permit, while each claimant retains an individual claim and individual remedy. If JAMS is unavailable or unwilling to administer the case, the parties will select another administrator or a court will appoint one under 9 U.S.C. Section 5.

16.5 Procedure and fees

The arbitration will be conducted by one neutral arbitrator in English. It may take place by video, telephone, documents only, in Portland, Oregon, or in the county where you live, as the applicable rules or law require. The parties may exchange non-privileged information relevant to the dispute as the arbitrator permits. The arbitrator may award the same individual remedies a court could award. The award will be written and state the essential findings and conclusions. Judgment on the award may be entered in any court with jurisdiction.

Filing and arbitrator fees will be allocated under JAMS rules and applicable law. If you are a consumer, we will pay fees that the JAMS Consumer Arbitration Minimum Standards require us to pay. Each party will pay its own legal fees unless a law or valid claim allows the arbitrator to award them.

16.6 Class action and representative action waiver

YOU AND TOADSTOOL LABS AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY. NEITHER PARTY MAY BRING, JOIN, OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR ARBITRATION. ADMINISTRATIVE GROUPING PERMITTED BY SECTION 16.4 DOES NOT COMBINE CLAIMS OR CREATE A CLASS OR REPRESENTATIVE ACTION. AN ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING IT AND ONLY TO THE EXTENT NEEDED TO RESOLVE THAT PARTY'S INDIVIDUAL CLAIM.

16.7 Jury trial waiver

FOR ANY DISPUTE THAT PROCEEDS IN COURT, YOU AND TOADSTOOL LABS KNOWINGLY AND IRREVOCABLY WAIVE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY RIGHT TO A TRIAL BY JURY.

16.8 Right to opt out

You may opt out of Sections 16.2 through 16.7 within 30 days after the date you first accept these Terms. Email hello@quillith.com with the subject "Arbitration Opt-Out" and include your full name, account email, and a clear statement that you opt out of arbitration. You must submit the notice personally. Opting out will not affect other Terms or your access to the Service. An opt-out from an earlier version remains effective.

16.9 Severability

If a court finds the class or representative action waiver unenforceable as to a particular claim or request for relief, that claim or request will proceed in court after all arbitrable claims are completed. If another part of Section 16 is unenforceable, it will be severed and the rest will remain effective, except where severance would permit class or representative arbitration.

17. Governing law and court venue

Oregon law governs these Terms and any dispute, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 16. For any dispute allowed to proceed in court, you and Toadstool Labs consent to exclusive jurisdiction and venue in the state courts located in Multnomah County, Oregon, or the United States District Court for the District of Oregon. This section does not deprive you of mandatory consumer protections in your home jurisdiction.

To the extent permitted by law, a claim must be filed within one year after it arose, or it is permanently barred. A longer statutory period applies where this limit is not enforceable.

18. Changes and notices

We may update these Terms. We will publish the updated Terms under a new dated version and change the effective date. Changes apply prospectively from their stated effective date. Before a material change applies to an existing account, we will provide notice and require affirmative acceptance of the new version. If you do not accept revised Terms, stop using the Service and cancel membership before they take effect.

You agree to receive notices electronically at your account email or through the Service. You are responsible for keeping the email current. Electronic notices satisfy any legal requirement that a communication be in writing, subject to applicable law.

19. Contact

Toadstool Labs LLC
5441 S Macadam Ave, Ste N
Portland, OR 97239, USA
hello@quillith.com

20. Miscellaneous

These Terms and the policies incorporated by reference are the entire agreement about the Service and replace prior agreements on that subject. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the rest will remain effective, subject to Section 16.9. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, reorganization, financing, sale of assets, or by operation of law. No third party is a beneficiary of these Terms.

We are not liable for delay or failure caused by events beyond our reasonable control, including internet, email, provider, labor, utility, natural disaster, war, terrorism, civil unrest, government action, epidemic, or infrastructure failure. Section headings are for convenience. The word "including" means "including without limitation."

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